Incident Response

Overview

The increasing volume and nature of electronic threats means that organisations are not able or even sure when they are subject to an attack.  Even when they are able to identify that they are, determining what to do and, equally importantly, what not to do is not always clear.

This is where Odyssey’s Incident Response services can add value by providing experienced resources who can act as advisors and actual implementers in relation to the actions that are necessary in the light of the information that is available at each point in time.  Some of our clients have commented that this is a service which is even more valuable when combined with our Business Continuity Management services.

Our typical assignments involve assisting organisations designing and implementing a robust incident response process which in turn is crucial in enabling the organizstion to identify, react, respond to an incident as well as to contain its impact.

Key Benefits

•  Enhanced likelihood of recovery from an incident

•  Containment and minimization of financial and other adverse impact from unforeseen or undesirable events

•  Priority availability of experienced and skilled resources to assist you during the highly charged time of an incident such as an attack, loss of information, recovering from a flood in the data centre etc.

•  Robust process management during an incident so that evidence can be preserved and decisions to be justified to “post-mortem” examinations and responsibility allocation

•  Evidence of management due process

•  Preservation of evidence in the event the organisation desires to take legal action and other related measures against the perpetrators.